About

Cut Teeth delivers on demand community management for companies in the games industry

It’s not always necessary or possible to hire a full time Community Manager. Nonetheless, community management is essential to growing, engaging, and maintaining your audience.

Cut Teeth is here to step in and handle the moments in your project where you most require community management expertise and support. Cut Teeth is micro-sized, ran by Community Manager Charis Reid, and specialised in community management, offering flexibility to suit your timeline and budget.

Meet the “Team”

  • Charis Reid

    FOUNDER / COMMUNITY MANAGER

    Charis has over 5 years experience working across community, marketing, publishing, social media and branding in the games industry.

    She has been a part of launching 5 games and has worked with 12 communities.

    She has delivered talks at GDC, UKIE, Indie Game Business and Manchester Metropolitan University.

  • Puddle

    EMOTIONAL SUPPORT OFFICER

    Puddle has trained in the art of getting attention since she was 10 weeks old. As a kitten she did many assassins creed style take downs on her siblings, which did get her attention, but not the treats she desired.

    Since then, she has come to realise that snuggling humans and giving them attention is much more rewarding, (with treats that is.)

Client Reviews

“Working with Charis at Game Academy was an absolute pleasure. She brought a fresh perspective to our community management and employer relations work, combining creativity with real organisational strength.

Charis has that rare mix of being both highly approachable and deeply professional, which made collaboration smooth and genuinely enjoyable.

What stood out most was her enthusiasm and ability to generate new ideas that lifted the quality of our work and helped us see challenges in a different light. Charis doesn’t just get things done, she makes the process engaging, supportive, and inspiring for everyone involved.”

— Jake Britten, Operations Manager, Game Academy

“Charis has been a reliable, proactive, and effective part of our team for Escape the Backrooms throughout her time working on the project.

Charis relished the opportunity to work with a large community of passionate players, focusing on improving the player feedback system to streamline how we gather and act upon user feedback.

They handled tricky communication moments with community members brilliantly, liaised well with our QA and development teams, and have played a huge role in laying the groundworks for a high-functioning community engagement plan going forward.”

— Chris Groves, Social & Community Lead, Secret Mode

 FAQs

  • It isn’t, we are specialised in ad hoc community management, meaning that if and when you need community management support (more on our services here) you can hire Cut Teeth to fit your timeline and budget.

    Marketing agencies offer a range of services Cut Teeth does not like PR, Influencer Relations, Advertising and Branding. Here’s a few I can recommend: YRS TRULY, Secret Sauce, Disobey, Neon Hive and Renaissance PR.

  • There’s an idiom ‘cut ones teeth’ which dates from the 1600’s. It originated to describe babies ‘cutting their teeth’ through their gums. Nowadays, it’s used to refer to gaining experience and is often used to describe how you first ‘cut your teeth’ in an area of work.

    I first cut my teeth in the games industry by working in community management, which is apt. Now that I’ve started my own company, I’m cutting my teeth in business by using those same community management skills.